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A Travelers Hospital Stay – Travel Video Ep. 7

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We have joined the, “I got sick abroad” club. In this travel video from 2 Backpackers, Jason and Aracely Castellani, we share Aracely’s story of getting sick in Rio Dulce, Guatemala. In travel video episode #7, we board a bus from Rio Dulce to Antigua, Guatemala, a major tourist town with better care options. We called our travel insurance provider and headed to the hospital. Enjoy the show!

Begins With a Fever

Aracely started feeling ill with a fever while we were visiting Rio Dulce, Guatemala. A fever is basically the start of any number of possible dreaded illnesses you can get in Central America.  Is it Malaria or Dengue?

Rio Dulce is not the most developed city, so she tried to wait out her sickness, hoping it was a short-term bug.  After 4 days of sweating and exhaustion, we decided to pack our backpacks and take an air-conditioned first class bus to Antigua, Guatemala.  Antigua is the main stay for tourists traveling into Guatemala and we felt confident we would find a good place to have Aracely checked out.  This was the first luxury bus we took while in Guatemala and at $8 USD each for a 6 hour bus ride, we actually considered it expensive!

Travelers Insurance

After arriving at Base Camp Hostel, we contacted our travelers insurance provider, World Nomads, for recommendations on emergency hospitals.  World Nomads put us on the phone with a nurse to first evaluate Aracely’s condition and then they suggested we go to Hospital Privado Hermano Pedro, a 24hr private hospital.

A Private Hospital

After wandering aimlessly in Antigua for 45 minutes we finally arrived at the clinic located near the Antigua bus terminal, towards the back of town.  It was on the complete opposite side of town than where our hostel was.

They immediately took Aracely’s temperature and recognized she had a high fever. She was placed in a private room she was submitted to multiple blood tests.  Aracely is not a fan of needles, so this was probably her worst moment.  They recommended we stay overnight, monitoring the fever as they kept her hydrated and gave her large doses of antibiotics.

Travelers Insurance

Aracely Feeling Healthy in Antigua, Guatemala

After 24 hours, her fever had declined and her white blood cell count was back to normal.  Our care at Brother Pedro’s Private Hospital was top notch and the faculty was always very kind.  We submitted our bill to World Nomads and sure enough, the reimbursement process was seamless.

Thank you World Nomads Travel Insurance and Brother Pedro’s Private Hospital (Hospital Privado Hermano Pedro) for taking care of Aracely.

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Kelly says:

For a traveler, a hospital stay can be tough! Keep remembering to make the most of it, and continue to enjoy the nice things they offer there! 🙂

Sherry Ott says:

Great to read a post about insurance working out! I’ve been lucky and never been sick while traveling – but it good to know you had good care!

Adam says:

Glad you are feeling better..thank God for insurance. Getting sick while you are on the road really bites, but I guess since the road is your home, you guys are prepared for such events.
Stay healthy..God Bless.

simon monk says:

Hi, hope you are feeling better. My memories of Antigua and Guatemala revolve around passing out cold in one of the evening markets, being scrapped up by two policemen and being taken to hospital to be stitched up … and then nearly getting kidnapped as I left the hospital at 3am!

Hope the rest of your trip goes smoothly.
Have fun
cheers

Simon
(founder of World Nomads)

Aracely says:

Wow, Simon, so sorry to hear that. What happened at the market?

Melvin says:

Gesundheit! How do you say that in english??? Get healthy again!

Aracely says:

We usually say “Get Well Soon.”

Alicia says:

Hey James and Aracely,

We loved your story and your mention of your experience with WorldNomads.com. We just added a post about it to our website to share with our online travel community as well.

You can read it here: http://journals.worldnomads.com/true-claims-stories/post/54799.aspx

Happy Travels!
Alicia
WorldNomads

Aracely says:

Thanks Alicia,

I was so happy with how World Nomads handled not only my claim but my initial call to look for a hospital. They really made me feel like they cared about me. I even got to speak to a nurse over the phone. It was just all around great service.

Just one correction on the post that’s on your site, can you please change our names to Jason (not James) & Aracely. Thanks!!

Alicia says:

Hey Aracely,

I’m so glad we were able to help you out, and that everything turned out ok! I’ve just changed the typo on the post – sorry for that Jason!

Take care!
Alicia
World Nomads

Claudia Marín says:

Aracelly, que te mejores. Desde Medellín te envío un abrazo, rezaré para que te alivies pronto.

Un abrazo.

Clau 🙂

JoAnna says:

It would be scary to be sick in another country. I’m glad Aracely feels better and that she had someone to keep her company in the hospital. 🙂

Aracely says:

Thanks, JoAnna. I was really glad he stayed with me that night. Especially since I’d never been in a hospital overnight.

Deborah says:

So sorry to hear Aracely was sick, but it sounds like everything worked out! Rest up before hitting the road again!

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